tfpl blog

Records Management training in Glasgow

TFPL is delighted to add to its Autumn training programme, two Records Management courses which will be held in our Glasgow training suite this September.

19th September 2006 - Building and implementing a business classification scheme (Fileplan)
A course designed for RM professionals who wish to build, evaluate or improve their organisations' business classification scheme.
Trainer: James Lappin, Records Management Advisor, TFPL.
For details and bookings

20th September 2006 - Introduction to records management
Claire Turnbull, Information Access Manager at the Scottish Parliament will present a special case study at this course, which will demonstrate how records management thinking works and how you can make use of it in your organisation.
Trainer: James Lappin, Records Management Advisor, TFPL.
More details and bookings

Training Promotion - buy one course, get another half price

The TFPL training team are running a promotion for the Autumn programme - buy one course, get another half price.

The offer is valid on all public access training courses running from September - December 2006 in London and Glasgow.

For bookings and queries please contact Val Skelton or Angela Cookson on 020 7332 6000 or visit our website.

In-house training

For those who wish to run a TFPL in-house training course during the month of August, we are offering the use of the training rooms, at our offices in Blackfriars EC4, free of charge.

For details, please contact Val Skelton on 020 7332 6000.

'Please and thank you'

Delighted to read this article in People Management outlining the contribution that good manners can make to effective corporate communications. 

According to the consultants behind Business Behaving Badly, one reason for a lack of simple good manners in the workplace might be that managers worry that if they praise a job well done the employee might ask for a payrise! 

The article is full of interesting, sometimes mind-boggling, statistics about communicating effectively in the workplace.  For example 70% of people who responded to the original research claim they 'normally heard about their organisation's plans via rumours'.   

The article also argues that sometimes managers are so bottom line focused that they simply forget their manners from time to time.   Feedback to colleagues doesn't always have to be in 'The Apprentice'/ 'X Factor' style!  And good manners, as my teachers were so fond of saying, go a long way.

Upcoming training courses

Upcoming TFPL training courses for June include:

Consultancy and advisory skills

Branding your infomation service

Introduction to the European Union

Thesaurus Construction Demystified

Knowledge management: foundation programme

For more information please visit our website or contact Angela Cookson or Val Skelton on 020 7332 6000.

Team building required!

Bank holiday weekend gave me the chance to catch up with my Radio 4 listen again programmes and to read the discussions on the Archers bulletin board.  Bliss!

Listeners have been debating if it was ‘appropriate’ for Brian Aldridge to forward Adam’s business proposal email to Debbie in Hungary without first checking with Adam. 

Personally, the animosity and jealousy between Debbie and Adam is making me seethe.  What a waste of energy and time.  And Brian seems to enjoy it.  A real dysfunctional team!